Desktop and Laptop Maintenance

Receive comprehensive preventative maintenance service for your computers that includes spam filter and anti-virus protection. Gain access to unlimited tech support available 24/7

• 24/7 Help Desk Support
• Spyware and adware scanning and removal
• Patch assessment and updates
• Tracking of software and hardware assets on each Desktop/Laptop

On-Site Service (On-Demand)

Access to certified IT Professionals to solve complex problems or to integrate new technologies at all your business locations or home office

• On-Site problem resolution
• Project Implementation
• New Technology deployment & integration
• Pay per incident or project

Complimentary Services

• On-going strategic IT planning and guidance
• Live Helpdesk support 24/7
• Disaster Recovery & Business Continuity Planning

Network and Security Maintenance

Achieve maximum uptime of your network and remote access connections

• Router and network peripheral management
• Critical security updates and firmware upgrades
• Network performance monitoring & reporting
• Remote access/VPN provisioning
• Free antivirus with service

Server Maintenance

Ensure maximum uptime of your business-critical applications. 24/7 monitoring of your core applications, hardware thresholds, and overall system performance to ensure access to your files and applications are there when you need it

• Remote support for server applications
• Security patch& service pack management
• Application monitoring
• Event log monitoring
• Performance monitoring
• Automated data backup scheduling (up to 10GB/month basic online backup included)

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